FAQ
❓ Frequently Asked Questions
Are the artworks delivered framed?
Yes, the artworks are available as professionally framed prints and are delivered ready to hang.
How long does shipping take?
All our artwork is made to order. Production usually takes 2–4 business days.
Estimated shipping times after production:
- Netherlands: 3–5 business days
- Europe: 3–7 business days
- United Kingdom: 4–8 business days
- United States: 4–8 business days
- Rest of the world: 6–10 business days
Shipping times are estimates and may vary due to customs clearance or local carriers.
Do you ship internationally?
Yes, we offer worldwide shipping.
Can I return my order?
Each artwork is made to order. Therefore, returns are only accepted in the event of damage or production errors.
What if my artwork arrives damaged?
If your artwork arrives damaged, please contact us within 48 hours of delivery. Send us clear photos of the damage so we can arrange a replacement.
Can I request my own city, skyline or location?
Yes, it is possible to request your own city, skyline or specific location.
Do you have a spot in mind that isn't (yet) listed in the webshop? Feel free to contact me by email to discuss the possibilities.
Do you need help?
If you have any questions about your order or would like to report any damage, please contact us via our [Contact ] page.
Always include your order number. In case of damage, please also send us photos of the product and packaging immediately so we can help you as quickly as possible.